Terms and Conditions
Welcome to Ningjingtea.co.uk, by browsing this website you are agreeing with the following terms and conditions that govern the use of this site together with our privacy policy.
The terms, "Ning Jing Tea LTD", "ningjingtea.co.uk", "ningjingtea.com", "us" or "we" refers to the owners of this website whose registered office is found at:
Ning Jing Tea LTD
51 Caer Wenallt,
Cardiff
CF14 7HP
Ning Jing Tea LTD is a registered company given the Company Registration Number 6429888 by Companies House, Cardiff.
The term "you" refers to the user or viewer of the website.
Ning Jing Tea LTD provide access to ningjingtea.co.uk and ningjingtea.com (henceforth known as "the website") as a service to our customers. We aim to provide high quality products and high quality customer service subject to the following conditions.
Postage
1. All goods ordered from our website will be dispatched on the next working day via first class Royal Mail. If any stock issues occur we will notify you (the customer) immediately via the email address you provided when purchasing. We offer a full refund on your purchase if we cannot meet your order.
2. We charge a standard postage, packaging and handling rate of £1.45 per tea ordered for UK customers, as according to Royal Mail prices. Postage prices may vary for tea wares. For overseas customers please contact us for postage costs. These cost are subject to change without notice.
3. We are not the primary mail carriers, as this service is carried out by Royal Mail we are not liable for any postage delays after dispatch.
Returns Policy
4. In the event that your Ning Jing Tea LTD purchase is not 100% to your satisfaction we offer a return policy as detailed here:
For our Tea Wares we offer a 30 day returns policy (minus return shipping costs) for your convenience. For our teas we offer a 14 day returns policy for unopened items only minus any return shipping costs. Unfortunately we cannot offer a returns policy on opened packets of tea but if you feel that our goods have not reached you in a proper state then please contact us and we will do our best to remedy your problem.
Pricing
5. The prices of the products and postage on the website are subject to change without notice.
Customs
6. For shipping outside of the UK any relevant customs charges will be met by you, the user.
Copyright
7. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, text, graphics and photographs. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
8. All Logos and trademarks used on this website are the property of Ning Jing Tea LTD, unauthorised use of them may lead to a criminal prosecution.
Miscellaneous
9. Your use of the website/s and any dispute arising out of such use of the website is subject to the laws of England and Wales.
10. Your use of any products, materials, services or information on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, materials, services or information available through this website meet your specific requirements.
11. Above all be careful when preparing your tea, we accept no liability for any injuries or damage that occur when using hot water to make your teas.